PHONE/TEXT: +64 27 222 9893

CONTACT NOW

Christchurch cycling
New Zealand Cycle Trails

Bike Rental Agreement

How to Book

  1. After confirming your bike selection, size, and required accessories with Bike Venture Rentals, a 25% deposit of the total hire cost is needed to secure your booking. You will receive a quote and payment instructions to complete the deposit which must be made within 5 days.
  2. The remaining balance is due on the day of hire. Payments may be made by Visa, Mastercard, Eftpos, Bank Deposit or Cash. Payments made by Credit and Debit Card will incur a transaction fee.
  3. Any prices quoted on our website are in New Zealand dollars and include Goods & Service Tax (GST).

Terms & Conditions

The renter agrees to treat the bicycle or other equipment with reasonable care including:

  1. For bike collection, returns, and deliveries, an appointment must be scheduled in advance. A time can be arranged when booking or closer to the pick-up date.
  2. The customer takes full responsibility for breakages, loss or theft of all the bikes and equipment. Equipment returned must be the same as rented. Any subsequent damage to Bike Venture Rentals property will be charged to the credit card details taken on the day of hire.
  3. The customer agrees not to ride the rental bike on beach sand or in salt water.
  4. During the period of the hire you are responsible for any normal maintenance or minor repairs that could ordinarily be expected to occur as a result of usage of the bicycle. This includes but is not limited to, punctures; broken spokes; buckled wheels (caused by use); chain breakages; replacement of brake pads; replacement of gear/brake cables including adjustments, and replacement batteries for lights, together with any other general, routine, servicing.
  5. Repairs and servicing other than basic maintenance must be authorized in advance by Bike Venture Rentals and completed by a nominated service agent.
  6. If the repair is due to faulty components, Bike Venture Rentals will either pay the service agent directly or compensate the customer at the end of the rental period. To receive compensation, work needs to be authorized by Bike Venture Rentals and receipts need to be provided for the work completed.
  7. Use of bikes and equipment is the customer's sole risk and responsibility, absolutely and without recourse, and the customer agrees not to hold Bike Venture Rentals liable for any injuries incurred or inflicted.
  8. No refunds will be given if the bike is returned before the end of contract date.
  9. If you need to return your bike after the agreed return date, please email us with as much advance notice as possible to request a date change. We'll do our best to accommodate your request to extend your rental.
  10. Late return of the rental will be subject to additional daily rates.
  11. The customer agrees to use the supplied lock when the rental bike is unattended, to wear a safety helmet at all times and to obey all the road rules.

Cancellation Policy

If you wish to cancel your hire please notify Bike Venture Rentals in writing. Bike Venture Rentals will advise you it has received your cancellation which will take effect subject to the following:

  1. Cancellation 90 days or more prior to the start of hire will forfeit 50% of the deposit paid.
  2. Cancellation made between 90 days and 21 days prior to the start of hire will forfeit 100% loss of the deposit paid.
  3. Cancellation made between 21 days and 5.00pm the day prior to the start of the hire will forfeit 50% of the full hire cost.
  4. Cancellations made after 5.00pm the day prior to the start of the hire will forfeit 100% of the full hire cost.
  5. Funds from canceled bookings may be applied to a new reservation within 18 months.

Relying on Your Own Judgment

In relation to your planned itinerary Bike Venture Rentals can advise but ultimately you are responsible for:

  1. Your hired bicycle's suitability for the intended route or itinerary.
  2. Your own level of fitness or physical health to undertake the route or itinerary.
  3. You confirm you have made your own enquiries as to the suitability of the route you intend to follow and rely on your own judgment in relation to that.

If you have any questions or concerns about our terms and conditions, please don't hesitate to reach out. We're committed to making your Bike Venture experience as enjoyable and seamless as possible!

Regards,
Bike Venture Rentals LTD